Reviews


We’re proud to be able to provide a platform where you, our valued guest, can voice your concerns, share comments, and post reviews on the Conservatory. Making this system available here is an essential part of our continued effort to improve and excel in every aspect of our daily functions so that we can provide the Ultimate Spa Experience for our guests at every visit.

To that end, we invite you to participate by posting your own review, sharing your experience with the Conservatory, making suggestions and more to help us get closer to bringing you the best experience possible on your next visit.

We certainly appreciate all who have taken part in helping us achieve this worthy goal. Please feel free to read reviews posted below and scroll down to the bottom of the page to post your own.

How would you rate the Conservatory overall? 1 Star2 Stars3 Stars4 Stars5 Stars (462 votes, average: 4.95 out of 5)
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353 Responses to “Reviews”

  1. Angela Russo says:

    The Conservatory is an exclusive day spa that leaves you feeling like a princess at the end of your appointment! Nelson is great! He made me feel right at home and had plenty of conversation. Loved my first experience!

  2. Carol Blackburn says:

    My visit was Wonderful. Beautiful atmosphere, very nice people, excellent service.

  3. Rosie Brock says:

    I always enjoy visiting your salon. It is just like a family. Everybody is very friendly and even saved my hat for me that I left at my last appointment 9 weeks ago.

    Happy New Year! :)

  4. Sharon Williamson says:

    I enjoy coming to your salon and have been a loyal customer for years. I was Kylies customer for years, now I receive services from Genell and she is wonderful. I really like her as my stylist because she truly cares about what I want and she listens and gives great feedback and ideas. Genell is just great and easy to work with!

    Thanks, Sharon Williamson

  5. Sandra Johnson says:

    I have come to expect the wonderful level of service your team provides. The services are all exemplary. I am so glad I found your salon.

  6. Your place is valuable for me. I recommended your spa to 5 of my best friends and they’ll be calling for a full day day package. Thanks!?

  7. Andrea Guevara says:

    Genell always takes excellent care of my hair! My hair is healthier than it’s ever been thanks to my long term use of her recommended Aveda products and how she helps me take care of my hair. She’s the best! I also appreciate all the front desk ladies – they always greet me by name and take good care of me. I love my visits to The Conservatory. It’s a great place to relax and get away from the stresses of life.

  8. Jennifer K Young says:

    My “Spa Day” was a wonderful experience with the robes and slippers. The foot soak before the massage was very nice and the massage was just right length in time and wonderful. I loved the facial massage. I didn’t get that done in August even though it was the same type of massage.

  9. Sharon Downey says:

    Shanna is always a delight to visit with and is extremely helpful in finding solutions to my hair dilemmas. I already have recommended your services to my friend.

  10. Jerry W. Jones says:

    I always enjoy my time at The Conservatory. If your services and personnel got any better I would have to move in and live at The Conservatory. My visits there are much too short.

    I like your monthly color theme. The amazing thing is no matter what the color your staff/personnel look good in that color. Where do you find these wonderful people? Your reception personnel are second to none. I rate them as being “FANTASTIC!” I know that Santa is going to be good to them and the rest of you exceptional staff.

  11. Susan McCormick says:

    The Conservatory is a beautiful and relaxing place. Shanna was extremely helpful during my consultation, and she gave me the best cut I’ve ever had. I absolutely loved the entire experience!

  12. Robyn German says:

    As always everyone is very pleasant and friendly – they call you by your first name. Nelson is spectacular. Usually, I get tired of the same ole thing – time after time and he understands that I enjoy changing color from each visit and a different style.

  13. Kristin Clermont says:

    I had a great manicure with Mayra. It gave me the nice little break I needed. She even made me feel good about my short nails!!!

    I’ll be back.

  14. Susan Rapant says:

    I had a positive experience. No wait time, informative and friendly. Nelson was very good and so was the staff.

  15. Stephanie W Jones says:

    The salon itself is super swanky and very clean. Nelson was and is (now!) my stylist and I love him. He is easy to talk to and very professional. He gave me some great advice concerning an issue with my hair and I can’t wait to come back.

  16. Jane Johnson says:

    love my cut and color, Genell does a great job.
    I’m so glad you are not using Styrofoam cups for coffee and tea

  17. Jan Orndorff says:

    I Loved my spa day…always relaxing, fun, cheerful and I leave feeling pretty :)
    Keep doing what you are doing !

  18. Susan McCormick says:

    Shanna was a wonderful person to work with. Her skill in the areas of cut and color are phenomenal. I received the best cut I have ever had in my life. I plan to recommend your salon to everyone I can. This includes my co-workers here at Administaff.

  19. Cindy Kelley says:

    Carmella (as well as the rest of your staff) is always professional and friendly. I don’t mind spending more for such continently great service! I have already referred my mother, who will be in today to visit Carmella.

  20. Melissa Durochez says:

    I had an awesome massage and would recommend the Conservatory to my friends.

  21. Dana Greening says:

    Thank you for a wonderful job on my hair and makeup for my wedding day. I received so many compliments from my friends and family on how good my hair and makeup looked. PM

  22. Brenda Smith says:

    As always, my experience at the Conservatory is a relaxed, fulfilling event. All my expectations are more than met, and the staff is awesome. I appreciate the fact that everyone looks ‘runway ready’ even though I am in for a ‘remodel’!

  23. Lauren Argento says:

    My visit today was wonderful!!!! Everyone was very friendly and professional. I can’t wait to go back.

  24. Ellen Prejean says:

    I love your all natural Aveda atmosphere salon – I especially appreciate the lack of awful chemical smells as I am extremely sensitive.

  25. Christa Myers says:

    Billie understood my ideas and thoughts about my hair. The cut is great and I will definitely come back and recommend her.

  26. Dorothy Anson says:

    EXCELLENT- I had my first color and low lights with Chantall. My Color & Hair on Aveda products is easy to manage; so glad I have found The Conservatory & Chantall

  27. Kathryn Straw says:

    I got my Haircut & style with Victoria. She was sweet and knowledgeable and listened to what I wanted and provided recommendations. She did a fabulous job with my hair.

  28. Lisa Maranto says:

    My stylist, Chantelle, gave me a thorough consultation, and understood how to cut my hair based on our communication. I got the exact look I wanted, and the cut was very well executed. She was also very knowledgeable about Aveda products. She gave me good instruction on product usage and blow-drying. I will definitely book with her again.

    I filled out the survey and I rated my experience as “as expected” because I was aware of the reputation of your salon, so my expectations were already very high!

  29. Carmen Mendoza says:

    I love the way my hair feels after my haircut/style, everyone asks me where I go and can’t wait to tell them!! Chantell does an excellent job and I have referred her services to my family and friends!
    I also love the customer service, it feels great when everyone knows you by first and last name; it makes me feel like I am a valuable customer.

  30. Tina Smith says:

    As usual, Kerri was and is wonderful!! She is great and I am very pleased with the way she does my hair!!! Thank you Kerri!!!

    I would definitely recommend the Conservatory to my friends.

  31. Judy Salazar says:

    I have been coming a while, so my expectations are much higher than at first. And the best part is: I’m never disappointed.

  32. Anne Mullins says:

    I have come to expect excellent service and I got it. I am willing to pay the cost because of this.

  33. Hugo Kouyate says:

    I came across your site and can’t believe all the positive comments you get on your place. Too bad I live in UK or I would love to come and see your spa for myself. Oh, and I also Love your site. keep up the good work.

  34. Dorothy Anson says:

    I was introduced to Aveda products while away @ College Station I sought the advice of family Doug & Gretchen Chandler who uses the products in Kingwood Atascocita Areas & they recommended the Conservatory/Chantal especially to assist me.

    My hair was beautifully styled Thursday afternoon & cut with products recommended for me to use at home and how to use the Aveda line. The shampoo/massaging of my head during this procedure felt wonderful.

    The Salon is quiet/relaxing and just a lovely facility. This Salon is very clean. I am returning in exactly 2 weeks to Chantal for my monthly hair color.

    So glad to have found you.

    Thank you
    Dorothy Anson

  35. Stephanie Bush says:

    When I used to call and schedule an appointment, the ladies knew that Michelle takes an hour to do my cut & style. This last time I called, due to some scheduling conflict, it was schedule for only 30 min. Michelle made it work and that’s why I keep coming back, she’s the best! So, a fantastic experience as always!

  36. Jan Ulrich says:

    Everyone at the Conservatory is always friendly and helpful. And Nelson is amazing!

  37. Cathleen says:

    I love coming to the Conservatory. The ladies who checked me in and out, and of course Billie, are all wonderful, both professional and personable at the same time. I love that I’m greeted by name when I walk in the door.
    I felt immediately relaxed because your interior is so beautiful and sunny, with the fireplace going, inviting furniture and the tasteful coffee table books. Thank you!
    A great experience as always! Even well worth the drive through construction and traffic from downtown Houston :) And Billie does a fantastic job with my cut, style and color!
    I especially appreciate that Billie shares all kinds of tips and knowledge about color, products and styling without even a hint of pressure or condescension. She is great!!!

  38. Triana Callens says:

    Nelson did a perfect job and was sweet and witty. I will be back and bring my daughters.

  39. Chad Tracy says:

    I really enjoyed the head massage!!!! And the haircut was great! Thank you very much. I will be back.

  40. Stephanie Bachman says:

    Prompt service, relaxing atmosphere, knowledgeable decisive staff.

    I have been going to Billie for 10± years. Please don’t ever let her go…!

  41. Anontio says:

    Beautiful, friendly, witty, outgoing staff. I always enjoy a visit to your facility. The service is outstanding and the staff is exceptional in every way. The experience is over too quickly.
    Have you considered Dallas Cowboy Cheerleader Outfits for the staff. Not sure how the male staff would look in them. Feel free to laugh as that is what was intended.

  42. Melondie Matula says:

    I cannot express enough how pleased I am with the service at the Salon. The minute you walk in you are greeted with such warmth and the Stylist was waiting right there for me when I arrived. I am really pleased with the result of my visit with Aveda and believe this will be a long relationship as it was while I lived in Colorado.

    I cannot say enough about Ms JoAnn. She has been so kind to me from the first time I was in the Salon. I can tell she really cares about her clients and goes above and beyond to make sure that they are happy. I am really glad to have met her and to be a part of the Spa and Salon!

  43. Denise Ometzberger says:

    I LOVE the Conservatory. I always expect the best and I am never disappointed. :-)
    I look forward to getting my services done at The Conservatory and especially by my stylist, Billie.
    I book my appointments at least six months straight so that I know I will always have my stylist and am always very happy with the services provided. Keep up the great work!

  44. Brenda J. Stubbs says:

    Each time that Courtney has cut my hair, I have been extremely pleased. This haircut is the first one that I have ever received compliments on continually.

  45. Cindy Baehl says:

    I’m familiar with Michelle and her expertise. I return because she consistently gives me a great haircut and/or color.
    Although services are not inexpensive, I’m comfortable with the price because I get what I pay for.

  46. Karon Curtis says:

    I love the time Victoria took with me. She made sure my mind was made up before she did anything. She was very professional. I will recommend her to all my friends.

  47. Gaylan Nolen says:

    I had to cancel an appt next week b/c of a Funeral. The compassion and readiness to find someone else do my hair on such short notice was so touching. I gave my “Feedback” on your web site form and I responded “as expected” to most of the questions. That means I have come to expect the highest care and quality. The teamwork is incredible and clients ALWAYS come first w / such sincerity and professionalism. I truly appreciated the card sent to me. it meant so much…. W/ all my heart, thank you.

  48. Kathy Tomkins says:

    Everyone at the Conservatory does a terrific job, that’s why I keep going back :)
    It’s great to find a stylist that can do color with equal skill!!

  49. Debra McGee says:

    Let me summarize my visit: very nice, felt very pampered. Victoria was wonderful.

  50. Jan Orndorff says:

    Thank you for making every experience at the Conservatory like a real Retreat experience, an escape from the world and peaceful escape!

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